State Baldrige Examiner Training registration is NOW open!

Virtual or Hybrid options in May/June.

Quality New Mexico has partnered with California Council for Excellence, to provide expert training for New Mexicans, who will learn about the national Baldrige Framework for Performance Excellence and how organizations use the framework to advance results in process, with customers/patients/students, workforce, leadership, and in financial/marketing and strategies. This training involves professional development, improved analytical skills, exposure to best practices, consensus building and more.

Register before April 25 for Virtual and May 9 for Hybrid! Be sure to read the Training Overview (left side of page, which includes key dates) before you Register, and when you Register, scroll down to desired Non-Member or Member option. For 100% Virtual Training Register Here Examiner Training - 100% Virtual, or for a Hybrid experience in Albuquerque, Quality New Mexico Examiner Hybrid Training. QNM Partners/Members receive a discounted rate. If you are not a QNM Partner/Member, and would like to become either an organizational or individual partner: Become a QNM Partner or to learn about Partnership Plans: QNM Partnership Plans. Please see attached information.

Questions? Call 505.359.1921, Gail Hammer.


Who is an Examiner?

  • An individual passionate about helping New Mexico become the State of Excellence

  • An individual with working sector knowledge (business, education, health care, government, non-profit)

  • An individual with job experience that covers topics in most all seven Baldrige Criteria categories

  • An individual with a reputation for ethical conduct and integrity

  • An individual who can undertake a temporary ‘project’ and create a ‘unique product’ for Organizations

  • An individual willing to commit personal time (approximately 110 hours)

  • An individual who attends the required training

  • An individual experienced with team work, contributing equally in effort and meeting required deadlines

  • An Official Member of the NMPEA Board of Examiners

What are the Responsibilities of an Examiner?

  • Attend training on the Baldrige Framework for Excellence® and a 2-day training session on the Project process

  • Adhere to the Ethics, Code of Conduct, Confidentiality policies and disclose any Conflicts of Interest

  • Evaluate an Organization’s written Self-Assessment including:

  • Review, develop key factors, prepare written comments, determine scores,

  • participate in team consensus meetings and site visit,

  • prepare a written Feedback Report on strengths and opportunities for improvement

  • participate in the Executive Briefing to clarify comments and offer additional feedback

What are the Benefits of being an Examiner?

  • Professional development at its best!

  • Professional challenge that expands knowledge base, enhances effectiveness, sharpens skills

  • A key role in making New Mexico ‘the State of Excellence’

  • Knowledge and application of the Baldrige Framework for Performance Excellence®

  • Networking opportunities with other professionals

  • Experience that adds value to your own organization

  • Exposure to best practices

  • Résumé builder

  • Public recognition of service

Why would my employer support this?

  • Examiners are able to see their Organization in a different light;

  • Examiner knowledge and experience can be applied to benefit the organization;

  • Examiners understand the value and mechanics of consensus building

  • Examiners are exposed to best practices;

  • Examiners are knowledgeable in the application of the Baldrige Framework for Performance Excellence®

    • Your Employer will be recognized as an Organization supporting New Mexico’s quest to be ‘the State of Excellence’ in accordance with Executive Order 2012-003

Become An Examiner

Becoming an Examiner is a great way to contribute to New Mexico and grow as a professional!  We are looking forward to having you serve as a member of the 2022 Board of New Mexico Performance Excellence Award Examiners!

If you are ready to become and examiner and would like to pay for your training, please visit our payment page and follow the Examiner Training links.