Learning Opportunities, including Workshops, Seminars, Luncheons to improve your Business/Organization
Professional Development for Leaders, Managers, Supervisors
Coaching/Mentoring Opportunities for Next Steps on your Improvement Journey
Performance Excellence Training:
Business & Organization Improvement
2011-12 Baldrige Criteria for
Performance Excellence
2011 New Mexico Quality Awards Piñon Criteria
2011 New Mexico Quality
Awards Key Dates
Workshop Registration Fax Form
Examiner Training
For more information,
contact Jeff Weinrach, New Mexico Quality Awards, Director
505-944-2004 or by email. |
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Performance Excellence Learning Series
Click here to view Curriculum & Schedule 2011
2011 Pricing Workshop & Facilitation
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Video Conferencing
Now Available! |
Class Level & Title
100 The Performance Excellence Journey
101 The Basics: Introduction to the Baldrige Criteria
102 Understanding the Baldrige Criteria
103 Changes to the Baldrige Criteria for 2011-12
104 Foundational Principles of the Baldrige Criteria including the Core Values
105 Conducting a Self-Assessment
106 Getting Started: Creating an Organizational Profile
107 Building Performance Excellence into your New Venture
110A Writing a New Mexico Quality Award Application
150* ‘Are We Making Progress – Where is Your Business Today –
Where Do You Want it to Be?’
151* ‘Strategic Planning – Make a Difference Today and The Future’
152* ‘Differentiate Your Workforce from the Competition:
Ducks Quack-Eagles Soar’
153* ‘Align Your Organization to Your Mission/Vision/ Values’
154* ‘Delivering Legendary Service – Everything Matters to Your Bottom Line’
155* ‘Create A Résumé for your Business/ Organization
for a Competitive Advantage’
156* ‘Transitioning to Supervisor/ Manager’
157* ‘Improving Communications Improves Bottom Line Results’
190 Special Topics (TBD)
201 Category 1 Leadership
202 Category 2 Strategic Planning
203 Category 3 Customer Focus
204 Category 4 Measurement, Analysis, and Knowledge Management
205 Category 5 Workforce Focus
206 Category 6 Operations Focus
207 Category 7 Results
210 Using your Feedback Report for Organizational Improvement
290 Special Topics (TBD)
304 “Mature” Principles of the Baldrige Criteria
310A Preparing for a NMQA or MBNQA Site Visit
390 Special Topics (TBD)
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