Theresa Wagner champions continuous improvement at Cargill Kitchen Solutions (formerly Sunny Fresh Foods). She has been a QA Chemist with Cargill since 1997, and has worked in Quality Assurance, Operations, Process improvement, and Supervisory roles. Now a Continuous Improvement Facilitator, she is a key leader in continuing Cargill Kitchen Solution's use and refinement of the Baldrige Criteria for sustaining a culture of excellence
Retha Shiplet is Chief Operating Officer and Instructor for Quality New Mexico. She has been across the state, training leaders and employees in performance improvement using the Baldrige Criteria for Performance Excellence. Her experience in small business gives her a unique perspective on the challenges faced by New Mexico Organizations.
In Partnership
The New Mexico SBDC is
partially funded under Cooperative Agreement No. 4-603001-Z-0032-16 by
the U.S. Small Business Administration. The support given by the U.S.
Small Business Administration through such funding does not constitute
an expressed or implied endorsement of any of the co-sponsors' or participants'
opinions, findings, conclusions, recommendations, products or services.
All of the SBA's programs and services are extended to the public on a
nondiscriminatory basis.
Cargill Kitchen Solutions, formerly Sunny Fresh Foods, is honored to be the only food company to twice receive the prestigious Malcolm Baldrige National Quality Award for business performance excellence. We've grown since we first received the award in 1999, but today our 800 employee stakeholders still embrace the principles behind the Baldrige-based Cargill Business Excellence Process. It drove our business then, and it continues to drive us to higher levels of excellence today.
We would like to thank the more than 400 examiners who devote thousands of hours of time evaluating U.S. organizations. While hundreds of organizations have submitted applications since Congress founded the award in 1987, fewer than 80 applicants have been judged to be outstanding in the seven criteria areas. Cargill Kitchen Solutions is thrilled to be among just a handful enjoying such
recognition a second time.
Award Criteria
Recipients of the Malcolm Baldrige National Quality Award are judged
on performance excellence in seven key areas:
1. Leadership
2. Strategic Planning
3. Customer and Market Focus
4. Measurement Analysis and Knowledge Management
5. Workforce Focus
6. Process Management
7. Business Results
Sharing our commitment to Baldrige-Based Quality
Systems
The people of Cargill Kitchen Solutions approach their jobs with passion and commitment. Through them, continuous improvement and total customer satisfaction have become the fabric of the company as it strives to achieve world-class business performance. As a Malcolm Baldrige National Quality Award recipient, we look forward to sharing performance insights to raise awareness about the Baldrige program and help others in their pursuit of excellence.
Quality Conversations And Workshop
"Living Your Passion"
Learn leadership characteristics
Assess where you are and where you want to be
Learn effective habits for achieving your goals
It's never too late
Julianna Barbee
Director
Small Business Development Center
Española
Julianna Barbee is also an owner of a small business, Barbee Training & Consulting Marketing/Advertising, Conusltant/Trainer (clients Nationwide). She has been a TV Anchor, TV Reporter, National Advertising Markting Director, TV Commercial Producer, Account Executive-Denver ABC-CBS TV, Phoenix TV, Dallas, Chicago, New Mexico Markets.
"It's All About the Customer"
What are your customers' expectations?
Do your suppliers and partners add value?
Are your customers driving a need to change?
Is the environment changing in your industry?
Retha Shiplet
COO & Instructor
Education & Training-Quality New Mexico
New Mexico Quality Awards Program
Retha Shiplet has been across the state training leaders and employees in performance improvement using the Baldrige Criteria for Performance Excellence. Her experience in small business gives her a unique perspective on the challenges faced by New Mexico organizations.
October 30, 2007
Workshop 8:45am-11:45am Luncheon 12:00pm-1:30pm
Sagebrush Inn - Taos, NM
$35 Per person $299 Table of Ten
New Mexico Small Business Development Centers
Our mission is to provide quality direct assistance, entrepreneurial education and resource links for potential and existing small businesses to strengthen the economy of New Mexico. NMSBDC is a full accredited member of the national Association of Small Business Development Centers, now celebrating 25 years of service.
With local centers in 19 communities around the state, and the Lead Center in Santa Fe, the NMSBDC is a partnership of the US Small Business Administration, the state of New Mexico, the New Mexico Association of Community Colleges, the private sector... and YOU!
SBDC services include:
Business planning, marketing and financing
International trade -- import and export
Women and minority-owned business programs
Veterans information programs
Young entrepreneurs programs
Quality New Mexico is a membership organization with the mission to motivate, educate, and congratulate New Mexico businesses and organization for achievement in performance excellence using the Baldrige Criteria. The 501(c)3 non-profit generates tools, education and training, and formal performance assessment of business, education, government, health care, and non-profit organizations. Quality New Mexico administers the three-tiered New Mexico Quality Awards program of Piñon Recognition (Commitment), Roadrunner Recognition (Progress) and the Zia Award (Performance Excellence), patterned after the
prestigious Malcolm Baldrige National Quality Award, administered by the U.S. Department of Commerce.
To date, Quality New Mexico has granted 625 New Mexico Quality Awards: 442 Pińon Recognitions, 172 Roadrunner Recognitions, and 11 Zia Awards, Los Alamos National Bank, a recipient of a 1999 Zia Award received the 2000 Malcolm Baldrige National Quality Award. The bank is the first business in New Mexico, and the first bank in the nation to receive the award.
Quality New Mexico celebrated it's 14th anniversary on July 6, 2007.
Quality Café
Quality Café is an early morning gathering to introduce senior leaders to
Quality New Mexico’s programs and services. This is a great opportunity
for benchmarking and sharing best practices.
Quality Q-Tip
Quality Q-Tip is a Brown Bag Work Session for New Mexico Quality Awards
Applicants and Examiners to enhance their knowledge of the Baldrige Criteria
for Performance Excellence.
