Julia speaks with Mary Ruth Baker of Kindred Nursing and Rehabilitation Center – Mountain Valley, a 2016 Malcolm Baldrige National Quality Award recipient about their journey to becoming the first nursing center to avhieve this award.
Julia is joined by the Roger Arciniega, President/CEO of the Momentum Group - one of the 2016 Malcolm Baldrige National Quality Award. Co-host Antoinette Wright, co-manager of ARCA and Quality New Mexico Volunteer Examiner adds to the interesting conversation.
Julia welcomes guests Deb Salazar, COO and Executive VP John Molenda from Del Norte Credit Union to discuss how they are building a culture of Excellence.
Why do we do what we do? Dr. Gary Sanchez of The Why Institute joins Julia to discuss the importance of discovering your personal Why and using it to empower your life.
Guests David Ramsey, President/CEO of Charleston Area Medical Center Health System, Susan Sanches, NM Hospital Association, and Alan Zevenbergen, Encore Fellow discuss excellence in health care.