Join the growing list of New Mexico organizations who have achieved economic competitiveness, improved patient outcomes, higher student achievement, government and non-profits with responsive and effective services; with their commitment to a state of excellence.

2008 New Mexico Quality Awards Applicant Information:

• 2008 Baldrige Criteria for Performance Excellence
• Business, Government, Non-Profit
• Education
• Health Care
• 2008 New Mexico Quality Awards Piñon Criteria
• Business, Government, Non-Profit
• Education
• Health Care
• 2008 Roadrunner/Zia Application Instructions (For use with the Baldrige Criteria)
• 2008 Key NMQA Dates
• 2008 Calendar of NMQA Applicant Workshops
• 2008 NMQA Events
• Baldrige.NIST.gov

For Examiner Information - Click here!

Contact QNM – To learn more, call 1-505-944-2001

Fax 505.944.2002 P.O. Box 25005 Albuquerque, NM 87125 © 2008 Quality New Mexico, All Rights Reserved.

The New Mexico Quality Awards, modeled after the Malcolm Baldrige National Quality Award, recognizes businesses and other organizations that are in various stages of their “Performance Excellence Journey.” The three levels of the New Mexico Quality Awards are:

Piñon Recognition (commitment to Performance Excellence)
Roadrunner Recognition (progress toward Performance Excellence)
Zia Award for Performance Excellence (best-in-class results)

We also have a “pre-NMQA”, the Adobe Assessment, which provides valuable feedback on your organization’s “profile” (including your key organizational characteristics and your key organizational challenges). For additional information on the Adobe Assessment, please contact Jeff Weinrach at jeff@quality-newmexico.org.

In addition to recognition, the value of participating in this process is through the Feedback Report that identifies the key strengths and opportunities for improvement based on the seven Categories of the Baldrige Criteria for Performance Excellence:

• Leadership
•  Strategic Planning
• Customer and Market Focus (Students and Patients for education and health care, respectively)
• Measurement, Analysis and Knowledge Management
• Workforce Focus
• Process Management
• Results

For more information about the New Mexico Quality Awards, contact Jeff Weinrach, Director of the NMQA, at 505-944-2004. Congratulations to the 2007 New Mexico Quality Award Cycle II Recognition Recipients Roadrunner Recognition: • Annunciation Catholic School, Albuquerque • Holy Ghost Catholic School, Albuquerque • Lubricar Inc. dba Jiffy Lube, Albuquerque • Mesa Mental Health, Albuquerque   Piñon Recognition: • Entereza, Inc., Albuquerque • Gila Regional Medical Center, Silver City • Los Alamos National Laboratory Foundation, Española • Mosaic Architectural Solutions, P.A., Los Alamos • St. Joseph Community Health, Albuquerque • TLC Plumbing & Utility, Albuquerque • University of New Mexico - Division of Human Resources, Albuquerque • Western New Mexico University - Department of Business Administration and Economics, Silver City Congratulations to the 2007 New Mexico Quality Award Cycle I Recognition Recipients Roadrunner Recognition • Bohannan Huston, Inc., Albuquerque • Sandia Laboratory Federal Credit Union, Albuquerque   Piñon Recognition • French Family of Companies, Albuquerque • Naval Surface Warfare Center Port Hueneme Division, White Sands Detachment, White Sands Missile Range • New Mexico Army National Guard – Detachment 4 (Medical Detachment), Albuquerque • Northern New Mexico College, Española • Royalty Life Records, LLC, Albuquerque • Safer New Mexico Now, Albuquerque • Santa Fe Community College, Santa Fe 2006 Roadrunner Recognition – Progress

• ARCA - Albuquerque • Bohannan Huston, Inc. - Albuquerque • Hospital Services Corporation - Albuquerque • Blue Cross and Blue Shield of New Mexico - New Mexico • Kirtland Federal Credit Union - Albuquerque • New Mexico Workers' Compensation Administration - New Mexico • OMI - Farmington • Sandia National Laboratories: Responsive Neutron Albuquerque Generator Product Deployment Center • St. Vincent Regional Medical Center - Santa Fe

2006 Piñon Recognition – Commitment

• Albuquerque Area Indian Health Service: Albuquerque Division of Sanitation Facilities Construc ion • Albuquerque Hispano Chamber of Commerce - Albuquerque • Albuquerque Printing Company - Albuquerque • Albuquerque Public Schools Cluster System - Albuquerque • City of Rio Rancho: Office of the City Clerk - Rio Rancho • Goodwill Industries of New Mexico, Inc. - New Mexico • McCollum Elementary School - Albuquerque • Mesa Mental Health - New Mexico • Nataani Nez Elementary School - Shiprock • New Mexico Public Education Department: New Mexico Instructional Support and Vocational Education Division • New Mexico State University College of Business: Las Cruces Master's of Business Administration Degree Program • Oregon Elementary School - Alamogordo • Reid & Associates, Inc. - Albuquerque • San Juan County, New Mexico - Aztec • U.S. Navy: Naval Surface Warfare Center White Sands Port Hueneme Division: White Sands Detachment Missile Range

2005 Zia Award Recipient Performance Excellence

• Don Chalmers Ford, Inc. – Rio Rancho / Albuquerque

2004 Zia Award Recipients

• Presbyterian Healthcare Services, New Mexico • Veterans Administration Cooperative Studies Program, Clinical Research Pharmacy Coordinating Center, Albuquerque

2003 Zia Award Recipients

GCC Rio Grande, Tijeras
Coal Mill replacement time reduced from 24 hours to 1 1/2 hours, significantly decreasing energy and downtime costs

Western New Mexico University, Silver City
Student satisfactionratings (based on a national survey) improved in all areas; first to second year retention rates increased 50%, exceeding national averages for universities of WNMU's size and type.

2002 Zia Award Recipient

New Mexico State Highway and Transportation Department, Santa Fe
Completion of US 285 and the Big I have set standards and benchmarks for efficiency throughout the transportation industry.

2000 Zia Award Recipient

San Juan College, Farmington
Headcount increased by 224% and FTE increased by 199%.

1999 Zia Award Recipients

Los Alamos National Bank, Los Alamos
63% of the respondents to an independent market research survey listed LANB as their primary financial institution.

Westinghouse Waste Isolation Division, Carlsbad
Returned more than $30 million in cost savings to the DOE.

1997 Zia Award Recipients

L&M Technologies, Inc.

1996 Zia Award Recipients

Honeywell Defense Avionics Systems