Eight NM Organizations Attain 2018 New Mexico Performance Excellence Recognition including Best-in-Class Zia Award Winner

Quality New Mexico is proud to announce the 2018 New Mexico Performance Excellence Awards (NMPEA) recipients. These eight organizations are role models in customer and employee satisfaction and engagement, sound operational management, radical innovation, and favorable outcomes. They exemplify the result of commitment, progress, and dedication to organizational excellence.

The Zia (Excellence) level reflects that the recipient is a New Mexico role model organization in how it uses effective, systematic processes to continually improve and to achieve performance excellence for its key outcomes. The 2018 Zia Award Recipient is:

The Roadrunner (Progress) level reflects that the recipient demonstrates progress in building sound and systematic processes and attaining improved outcomes. The 2018 Roadrunner Recognition Recipients are:

The Piñon (Commitment) level reflects that the recipient is in the early stages of using systematic processes and data to attain improved overall outcomes. The 2018 Piñon Recognition Recipients are:

The Adobe (Foundation) level reflects that the recipient has defined its key characteristics including its mission and vision, its customer and workforce segments and requirements, its competitive environment, and its strategic challenges and advantages. The 2018 Adobe Recognition Recipient is:

All Award and Recognition Recipients will be formally recognized at the 2019 Quality New Mexico Learning Summit & New Mexico Performance Excellence Awards Ceremony in April 2019.

The NMPEA is a multi-tiered assessment and awards process assisting New Mexico organizations along their path to achieving and sustaining performance excellence. Performance excellence reflects Level 1 Adobe, Level 2 Piñon, and Level 3 Roadrunner Recognitions as key stages to achieving the pinnacle of performance—earning the prestigious Level 4 Zia Award. New Mexico organizations desiring feedback on their overall organizational performance submit a self-assessment to Quality New Mexico for an in-depth review, site visit, and written feedback from a team of volunteer Examiners. Modeled after the Malcolm Baldrige National Quality Award, Quality New Mexico’s NMPEA process is based on the time-tested Baldrige Excellence Framework® and its Criteria to guide and improve overall performance. To date, Quality New Mexico has recognized more than 800 New Mexico organizations with 14 having achieved the Zia Award, and three having achieved the Malcom Baldrige National Quality Award.

Quality New Mexico’s mission is to “Drive Performance Excellence in New Mexico.” The non-profit, 501(c)3 provides services of training, assessments, coaching, facilitations, a best practice Learning Summit, and public recognition to those who have achieved various levels of performance excellence. For additional information about Quality New Mexico or the 2019 Learning Summit (April 30, 2018 - May 1, 2018 at Isleta Resort & Casino), visit www.qualitynewmexico.org or contact Quality New Mexico at 505-944-2001.

Half-Day Performance Excellence Workshop on August 29th in Albuquerque!

Good morning, fellow Quality Practitioners!  We still have availability for our half-day Performance Excellence workshop on August 29th.  If you are in the Albuquerque area, please don’t miss out on this unique opportunity to get started on your organization’s “Journey to Performance Excellence.”  And, if your organization is already on the “Journey” and you are getting improved results, please consider sharing this with others whom you think will benefit from learning this process to attain and sustain Performance Excellence. 


Quality New Mexico Presents “Performance Excellence – What is it, and why should your organization passionately pursue it?”



WHEN:                 August 29, 2018

WHERE:               Cooperative Education Services (CES), 4216 Balloon Park Rd., NE (South of Osuna & West of Jefferson), Albuquerque, NM  87109  

TIME:                    1:00pm – 5:00pm Workshop

                             5:00pm – 7:00pm Networking Mixer at Craft Republic (formerly Fox and Hound) 4301 The Lane 25 NE, free to attend                    


COST:                    Partner: $80/person, Non-Partner:  $130/person





We see businesses and other organizations that have attained and sustained high performance every year at our annual QNM Learning Summit.  Is your organization a high-performer?  If not, how do you get started on the “Journey to Performance Excellence”?  How did these role-models organizations get started?  What are the fundamental principles of Performance Excellence that organizations should consider as they start on their “Journey”? 


This half-day interactive workshop will address these questions while providing insight into those key principles to help your organization get started on your Journey to Performance Excellence.  We will then have a networking mixer where you will have the opportunity to share ideas and get to know others who are on their own organizational journeys.


Thank you to the Los Alamos National Laboratory Foundation for sponsoring this event!  We greatly appreciate it.


Thank you all very much!  Hope you can join us.




Jeffrey B. Weinrach, PhD

Director, New Mexico Performance Excellence Awards

Quality New Mexico

505-400-1403 (c)

505-944-2003 (w)